Shipping Policy | Shipping costs are calculated during checkout. Shipping costs are the responsibility of the customer and from time to time Progressive will offer promotions that may include free shipping, or a reduced rate. We calculate shipping costs based on the order size from the closest warehouse with available stock. |
Rush Shipping | Expedited shipping options are available during checkout. If your order requires special assistance, please contact support at 1-866-777-4134 or email us at customerservice@progressivepp.com. We are happy to assist in any way we can! |
Returns | To initiate a return, please contact support at 1-866-777-4134 or email us at customerservice@progressivepp.com. All return requests must be made within 15 days of receipt of item(s). All items must be unused and in original condition. If items have been damaged during delivery, please make a note of damage during receipt. Customers are responsible for shipping charges on cancelled orders. Returned products will incur a 20% restocking fee. |
Special Handling | During checkout please include any special handling needs or requests. These options include: Residential delivery, Notification prior to delivery, Inside delivery, Special truck, Appointment delivery, Lift gate, etc. Please make sure to select any special handling that you require. If you need to make changes to your orders shipping, please contact support as soon as possible. If changes to your orders shipping result in additional charges, you are responsible for those charges. |
Pick up Procedures | Shortly after successfully placing your order for pick-up, we will email you a PICK-UP NUMBER. Please do not go to the warehouse without this number as you will be turned away. We do not supply Bill of Ladings for pick-up orders. If you have hired a common carrier to pick up your order they must supply their own BOL. Please make note as to the closing time for the warehouse where your order is located, unfortunately we will not be able to accommodate late arrivals. Pick up orders will have 72 hours from being notified the order is ready to pick up. Orders not picked up with in the allowable time will be charged a 15% restocking fee. If you have any questions regarding our pick-up procedures please call our customer service department directly at 866-777-4134 or e-mail us at customerservice@progressivepp.com. |
*Please note: Product availability and stock status is not guaranteed at all locations. If an item is listed as “In Stock” it is not specifically designated as in stock at your closest facility, only that it is in stock at one of our distribution facilities. Please Contact Us to coordinate pickup orders before you place your order to be sure the item(s) you are looking for are in stock at your closest pickup facility. |
211 Business Center Ct
Redlands, CA 92373
Monday - Friday 9:00am to 4:00pm PT.
Directions to Redlands, CA548 W Merrill Ave.
Rialto, CA 92376
Monday - Friday 8:00am to 6:30pm PT.
Directions to Rialto, CA5655 Fulton Industrial Blvd.
Atlanta, GA 30336
Monday - Friday 8:00am to 4:30pm ET.
Directions to Atlanta, GA2160 Anvil Block Road Suite 100
Forest Park, GA 30297
Monday - Friday 7:00am - 6:30pm ET.
Directions to Forest Park, GA1775 Breckinridge Pkwy Ste 300
Duluth, GA 30096
Monday - Friday 9:00am to 4:00pm ET.
Directions to Duluth, GA1001 Burrington Rd.
Manchester, IA 52057
Monday - Friday 8:00am to 4:30pm CT.
Directions to Manchester, IA2650 Galvin Drive
Elgin, IL 60124
Monday - Friday 7:00am to 6:30pm CT.
Directions to Elgin, IL1855 Fox Ln
Elgin, lL 60123
Monday - Friday 9:00am to 4:00pm CT.
Directions to Elgin, IL (FL)2 Northeast Blvd.
Sterling, MA 01564
Monday - Friday 8:00am to 4:30pm ET.
Directions to Sterling, MA69 Veronica Ave Ste 6C
Somerset, NJ 08873
Monday - Friday 9:00am to 4:00pm ET.
Directions to Somerset, NJ650 Lillard Dr.
Sparks, NV 89434
Monday - Friday 8:00am to 4:30pm PT.
Directions to Sparks, NV100 Logistics Dr. Suite 100
Barnesville, PA 18214
Monday - Friday 7:00am to 6:30pm ET.
Directions to Hazleton, PA9602 Dilworth Rd
Dallas, TX 75342
Monday - Friday 9:00am to 4:00pm CT.
Directions to Dallas, TX (DR)4040 Pipestone Road, Doors 71&72
Dallas, TX 75212
Monday - Friday 7:00am to 6:30pm CT.
Directions to Dallas, TX11240 Petal St.
Dallas, TX 75238
Monday - Friday 8:00am to 4:30pm CT.
Directions to Dallas, TX*Please note: Product availability and stock status is not guaranteed at all locations. If an item is listed as "In Stock" it is not specifically designated as in stock at your closest facility, only that it is in stock at one of our distribution facilities. Please Contact Us to coordinate pickup orders before you place your order to be sure the item(s) you are looking for are in stock at your closest pickup facility.